SMP Consulting Pte. Ltd. is built around two core assets:
our commitment and our people.
While our commitment is to produce excellent customer satisfaction through service that works, it is the people who fulfill that commitment. At SMP, we recognize the significance of attracting, developing, and retaining exceptionally service-oriented individuals to accomplish our goal of becoming Singapore’s number one choice in the mortgage brokerage arena.
Our people make up a carefully chosen team of consultants and experts, many of whom have worked at and perfected their craft for years. All have established industry expertise, solid qualifications, and a genuine passion for providing unparalleled customer service – working together as one toward achieving our shared core values.
PASSION
We celebrate enthusiasm for earning excellent customer satisfaction, and it’s truly our people’s earnestness which gives SMP a competitive edge.
DEDICATION
Our strong commitment to offering above-and-beyond service is the foundation on which we build long-term customer relations. Service is what sets our advisors apart from mediocrity – and other brokerages.
INTEGRITY AND PROFESSIONALISM
We pride ourselves on our transparent and neutral analysis of each client’s case. We understand the importance of accountability, and consider corporate social responsibility to be vital. We fully embrace our responsibilities regarding the impact of our activities on our customers, employees, communities, and the environment in all aspects of our operations.
EFFICIENCY
Our specialists utilize our effective in-house mortgage planning tool and industry-provide processes to provide up-to-date information and calculations on the potential savings that new packages could bring our clients. Our fanatical attention to detail and always-current industry knowledge is guaranteed through a comprehensive range of continuous training for both the professional and personal development of each consultant.
TEAMWORK
We continually encourage and reward working individually and together as a team toward our single company objective: putting your interests first in guiding you in your mortgage-related needs. That’s our business.
If you don’t believe us yet, listen to what our clients say. Better yet, give us a call and experience the difference that honest dedication can make.
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